REFUND POLICY

Summit Moor Refund and Return Policy

Thank you for shopping with Summit Moor. We want you to be fully satisfied with your purchase. Please read our refund and return policy carefully.

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Product Returns

You may return products within 30 days of receipt for a full refund.

To be eligible for a return, items must be undamaged, unused, and in their original condition except for any manufacturing defects.

Customers are responsible for the cost of return postage.

Please include your order details with the returned items to facilitate the refund process.

Postage details must be arranged by contacting nige@summitmoor.co.uk before returning any items

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Refunds

Once we receive your returned items and verify their condition, a full refund will be issued to your original payment method.

Refunds will be processed promptly, but please allow some time for payment processors to complete the transaction.

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Services

Any purchased services are subject to a 24-hour cancellation policy. Please refer to the specific service terms for details.

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Events

Events such as trail runs operate under separate terms and conditions, which will be clearly provided during the booking process. Please ensure you review these before confirming your attendance.

If you have any questions or need assistance with a return, please contact us at nige@summitmoor.co.uk.